FAQ

• Q1:What does AG Electrical do?

  AG Electrical is capable of design and manufacture EV Charging components, which conforms to latest IEC 62196-2，GB/T, and SAE J1772 standard. The most important thing is that AG ELECTRICAL is still delivering new products to the EV market.

• Q2:What is the relationship with ONITL CABLE TECHNOLOGY CORP?

  AG Electrical and ONITL have different business scope. ONITL designs cable and supplies TUV certified cable to AG Electrical. It is presented in the TUV certifications. AG Electrical is an independent company that can help ONITL sell cables globally.

• Q3:What kind of certificates does AG Electrical have?

  AG Electrical has obtained ISO 9001:2015, ISO 14001:2015, IATF 16949, OHSAS 18001:2007, and TUV/CE Certificates. They are all globally accepted certificates as AG ELECTRICAL spend a lot money on management and quality control. That is also a core competence different with other competitors.

• Q4:Does AG Electrical have the ownership of patents?

  Yes, we do have patents and keep updating as always.  

• Q5:Do you ship samples overseas and to P.O. boxes?

  Yes, we ship your samples anywhere that can accept deliveries.

  
  

• Q6: Do you have customer service?

  Of course! We have professional pre-sales service team and after-sales technique support team. We promise to provide customer-centered effective respond 24/7 with AG FAST RESPONSE, AG FLEXIBILITY, and AG RELIABILITY.

• Q7:Which countries can AG Electrical be exported to?

  We can export to the world, and currently our customers are mainly concentrated in Europe